Privacy Policy

This Privacy Policy describes how SoloInstructor ("we," "us," or "our"), operated by Lily, collects, uses, and shares information when you visit or use our website and related services (the "Service"). By using the Service, you agree to this Policy. If you do not agree, please do not use the Service.

1. Information we collect

Information you provide. When you create an account or an instructor profile, we collect information you submit—such as name, email address, bio, sports or disciplines, languages, location text, zip or postal code, photos, links (for example website or social profiles), lesson scheduling preferences, and indicative pricing ranges. If you contact us, we collect the content of that communication.

Location and search. To help users find instructors near a place or zip code, we may process location-related inputs you provide (for example city, state, or zip) and derived coordinates when we geocode addresses for search or display. We do not continuously track your device GPS through this Policy unless we introduce that feature and describe it here.

Technical data. Like most websites, we and our hosting and analytics providers may receive technical information automatically, such as IP address, browser type, device type, general location derived from IP, and dates and times of access. We may use cookies or similar technologies for authentication, security, and basic Service functionality.

2. How we use information

We use the information above to:

• Provide, maintain, and improve the Service.
• Create and display instructor profiles and directory search results.
• Authenticate users and protect against fraud and abuse.
• Communicate with you about the Service (for example account or security notices).
• Comply with law and enforce our Terms of Service.

3. How we share information

Public directory. Instructor profile information you choose to publish is visible to visitors of the Service and may appear in search results. Do not include sensitive personal data you do not want public.

Service providers. We use trusted vendors to host the Service, authenticate users, store data, and provide features such as maps or place autocomplete (for example Google Maps Platform). These providers process information on our behalf under contractual obligations and only as needed to perform their services.

Legal and safety. We may disclose information if we believe in good faith that disclosure is required by law, to protect our rights or users' safety, or to respond to valid legal process.

Business transfers. If we are involved in a merger, acquisition, or asset sale, information may be transferred as part of that transaction, subject to appropriate confidentiality safeguards.

We do not sell your personal information for money. We do not share personal information with third parties for their independent marketing without your consent, except as described in this Policy.

4. Third-party links and services

Instructor profiles may link to external websites or apps (for example Instagram or a personal site). Those services have their own privacy practices. We encourage you to read their policies before you share information with them.

5. Data retention

We retain information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account or profile data as described below; some information may persist in backups for a limited period.

6. Security

We use reasonable administrative, technical, and organizational measures designed to protect information. No method of transmission over the Internet is 100% secure; we cannot guarantee absolute security.

7. Children

The Service is not directed at children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us so we can delete it.

8. Your choices and rights

Depending on where you live, you may have rights to access, correct, delete, or export personal information, or to object to or restrict certain processing. To exercise these rights, contact us using the channels described on the Service. Residents of California or other U.S. states with privacy laws may have additional rights; we will respond in accordance with applicable law.

9. International users

If you access the Service from outside the United States, your information may be processed in the United States or other countries where we or our providers operate, which may have different data protection laws than your country.

10. Changes to this Policy

We may update this Privacy Policy from time to time. We will post the revised Policy on this page and update the "Last updated" date. Continued use after changes means you accept the revised Policy.

11. Contact

For privacy questions or requests, please contact us through the options provided on the SoloInstructor website.